Freeview receivers, difficulties for the elderly and beginners. 
TRENTO - Remove everything except the TV. Put yourself in the shoes of Mrs. Livia, 78, who lives alone in the mountains by a beautiful valley of Trentino, without leaving home from November to April with the television on the morning in the evening. When in recent days has seen the images disappear from the screen, took the phone and called the "angels of the decoder. "Help, I do not work any more telly." It's just one of six thousand seniors who have so far received the Trentino home installation of decoders for digital terrestrial. Lonely people who can not (or will not) count on their children and grandchildren and you do not panic already facing the clutter and the new remote control, let alone are able to tune in new channels, perhaps over and over again as is happening these days in Trentino, to hunt for stations dispersed in the ether with the shutdown of analog repeaters. Here are the other face of the digital revolution, the one after Sardinia and Valle d'Aosta is going on the air in the Piedmont and Trentino Alto Adige (Lazio will start November 16) with a queue of problems, complaints, concerns, protests and threats not to pay more the fee Rai. When engineers for repeaters is okay, work begins in the home. The elderly are the most vulnerable, according to a search of the Faculty of Sociology, University of Trento, based on the work of his "angels of the decoder," those guys who - paid the Autonomous Province of Trento - from last spring are working just that: decoder installed at home, free, the elderly over 75 years. Anxiety, anger, impatience, here is what happens when you take an old TV used to that voice always in the background. Trauma. Then there are technical problems: unable to adapt to the double remote control, there are old people get confused and point their control of the TV to the decoder and vice versa, complaining because the channel does not change and the volume rises. The men, most proud of the women, trying to make do. But it is not easy to connect an appliance of the Seventies ("angels" have found this too) to a decoder 2009. Hoping that the antenna on the roof is in good standing and that there is an outlet free. If during the zapping part of an interactive menu is panic: all better off. Perhaps those who organized the digital transition could not imagine that the protagonists of the revolution in many cases would have been the caregivers, who can not read instruction manuals in Italian. "It's easy to say as well, but the real goal is to bring into people's homes," said Pier Francesco Fedrizzi, communications manager of the project. As the sociologist Charles Buzzi, author, talk of revolution misunderstood, at least for older users: "They are interested only able to see the usual channels, the new digital frontiers do not know and do not understand." Other than interactivity.
TRENTO - Remove everything except the TV. Put yourself in the shoes of Mrs. Livia, 78, who lives alone in the mountains by a beautiful valley of Trentino, without leaving home from November to April with the television on the morning in the evening. When in recent days has seen the images disappear from the screen, took the phone and called the "angels of the decoder. "Help, I do not work any more telly." It's just one of six thousand seniors who have so far received the Trentino home installation of decoders for digital terrestrial. Lonely people who can not (or will not) count on their children and grandchildren and you do not panic already facing the clutter and the new remote control, let alone are able to tune in new channels, perhaps over and over again as is happening these days in Trentino, to hunt for stations dispersed in the ether with the shutdown of analog repeaters. Here are the other face of the digital revolution, the one after Sardinia and Valle d'Aosta is going on the air in the Piedmont and Trentino Alto Adige (Lazio will start November 16) with a queue of problems, complaints, concerns, protests and threats not to pay more the fee Rai. When engineers for repeaters is okay, work begins in the home. The elderly are the most vulnerable, according to a search of the Faculty of Sociology, University of Trento, based on the work of his "angels of the decoder," those guys who - paid the Autonomous Province of Trento - from last spring are working just that: decoder installed at home, free, the elderly over 75 years. Anxiety, anger, impatience, here is what happens when you take an old TV used to that voice always in the background. Trauma. Then there are technical problems: unable to adapt to the double remote control, there are old people get confused and point their control of the TV to the decoder and vice versa, complaining because the channel does not change and the volume rises. The men, most proud of the women, trying to make do. But it is not easy to connect an appliance of the Seventies ("angels" have found this too) to a decoder 2009. Hoping that the antenna on the roof is in good standing and that there is an outlet free. If during the zapping part of an interactive menu is panic: all better off. Perhaps those who organized the digital transition could not imagine that the protagonists of the revolution in many cases would have been the caregivers, who can not read instruction manuals in Italian. "It's easy to say as well, but the real goal is to bring into people's homes," said Pier Francesco Fedrizzi, communications manager of the project. As the sociologist Charles Buzzi, author, talk of revolution misunderstood, at least for older users: "They are interested only able to see the usual channels, the new digital frontiers do not know and do not understand." Other than interactivity. 
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